Operations and Logistics Coordinator

Location: San Francisco, CA
Date Posted: 01-02-2018
Looking to apply your coordinating talents in a fun and innovative company?  Then set your sights on a career in our fast-paced environment.  Heritage Auctions (HA.com) is #1 in the collectibles auction field and one of the 4,000 most popular sites on the Internet (source: Compete.com).  Auction categories include fine & decorative arts, coinssportscomicshistoricalentertainment and music… and many more.

SUMMARY: Seeking detail-oriented Operations and Logistics Coordinator with excellent client services skills to oversee operations for a small regional office in San Francisco. Responsible for running daily operations, including client interface (phone and walk-ins), receipting and entering property, packing and shipping of consignments sent to Dallas, referring clients to specialists in the various departments throughout Heritage, and assisting otherwise as needed. 
 
 
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Oversee facilities management
  • Support consignment directors as needed
  • Ensure any consignments that come through the regional office are accurately processed, including tagging and entry where warranted
  • Pack and Ship consigned property to Dallas
  • Comply with office and property security requirements
  • Answer main phone line; refer callers as appropriate
  • Greet and address walk-in clients; refer as appropriate
  • Oversee any part-time or temporary staff assisting in the office
  • Assist with local highlights previews, appraisal days, and other events as needed (manage event logistics such as catering, supplies, furniture rentals)
  • Assist with desks and set up of IT equipment
  • Oversee repairs, exterminators, inspectors, supplies, equipment, janitor, security upgrades
  • Process facility bills, invoices and expenses
  • Work closely with client services department as needed
 
EDUCATION & EXPERIENCE:
  • Bachelor’s degree preferred
  • At least 5 years of operations experience; auction experience preferred
  • Strong knowledge of logistics
  • Action-oriented with skills and aptitude to excel in a fast-paced and deadline-driven environment
  • Excellent client service skills; ability to remain calm in pressure situations
  • Excellent communication and interpersonal skills; demonstrated ability to communicate with all organizational levels
  • Flexibility to work overtime and weekend hours when necessary
 
 
We are a non-smoking company and also require that all applicants submit to a drug screen and background check. 
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers and persons with disabilities. EOE
 
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