Receptionist

Location: Dalls, TX, United States
Date Posted: 10-11-2018
 
Heritage Auctions (HA.com) is the third largest and one of the fastest growing auction houses in the world, and we are seeking a talented, customer focused Receptionist to join our team.
 
Heritage Auctions sales in addition to fine jewelry include: luxury accessories, watches, wine, coins, books and manuscripts, modern & contemporary art, American and European art, decorative arts, entertainment, music, and many more.
 
SUMMARY: Responsible for welcoming and greeting guests in person or on the phone. Properly transferring calls to the designated department or person.
 
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Promptly and courteously answering all incoming calls and forwarding to appropriate department.
  • Handling all incoming lobby traffic, which includes greeting guests and advising employees of guests in lobby, signing in delivery services, vendors, maintenance workers, etc.
  • Ensuring lobby is always presentable.
  • Prior receptionist or customer service experience
  • Computer proficiency
  • Attention to detail
  • Ability to multitask
  • Willingness to learn
  • Professional attitude and appearance
  • Ability to work well with others
 
 
EDUCATION & EXPERIENCE:
  • High school diploma required
  • Must have 1+ years of experience in customer service
  • Proficiency in Microsoft applications, specifically Outlook and Excel
  • Must have excellent phone presence and interpersonal skills
  • Ability to multitask and pay great attention to detail
  • Must have a positive attitude with exceptional client service skills
 
LANGUAGE SKILLS: Multilingual a plus.
 
 
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers and persons with disabilities. EOE
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