Operations and Logistics Coordinator

Location: Mayfair, London, United Kingdom
Date Posted: 09-18-2017
Looking to apply your managerial talents in a fun and innovative company?  Then set your sights on a career in our fast-paced environment.  Heritage Auctions (HA.com) is #1 in the collectibles auction field and our auction categories include coinssportscomicshistoricalentertainment and music… and many more.
SUMMARY: Seeking detail-oriented Operations and Logistics Coordinator with excellent client services skills to oversee operations for a small regional office in London. Responsible for running daily operations, including client interface (phone and walk-ins), receipting and entering property, packing and shipping of consignments sent to Dallas, referring clients to specialists in the various departments throughout Heritage, and assisting otherwise as needed.  Please submit your CVs to Jobs@HA.com 
  • Support consignment directors as needed
  • Ensure any consignments that come through the regional office are accurately processed, including tagging and entry where warranted
  • Pack and Ship consigned property overseas
  • Comply with office and property security requirements
  • Answer main phone line; refer callers as appropriate
  • Greet and address walk-in clients; refer as appropriate
  • Oversee any part-time or temporary staff assisting in the office
  • Assist with local highlights previews, appraisal days, and other events as needed (manage event logistics such as catering, supplies, furniture rentals)
  • Oversee repairs, exterminators, inspectors, supplies, equipment, janitor, security upgrades
  • Process facility bills, invoices and expenses
  • Work closely with client services department as needed
  • At least 3 years of operations experience; auction experience preferred
  • Strong knowledge of logistics
  • Action-oriented with skills and aptitude to excel in a fast-paced and deadline-driven environment
  • Excellent client service skills; ability to remain calm in pressure situations
  • Excellent communication and interpersonal skills; demonstrated ability to communicate with all organizational levels
  • Flexibility to work overtime and weekend hours when necessary
  • Qualification, degree, or certification preferred

Please note Heritage Auctions will not accept unsolicited approaches or speculative CVs, nor will Heritage Auctions be responsible for any related fees, from Third Party Firms at this time.
Heritage Auctions is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. All applicants must have the relevant authorization to live and work in the UK.
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